Safe Mail

ADD H2O'S NEWSLETTERS TO YOUR EMAIL 'SAFE LIST' OR PERSONAL ADDRESS BOOK

To ensure that H2O's Newsletters are not sent to your Junk E-Mail folder, you will want to add our email addresses to your email application's safe list or address book.

If you are not sure how to add an address to your email safe list, check with your email service provider. Refer to following instructions if you are using Hotmail, Yahoo Mail, AOL, or Outlook 2003.

Hotmail
To ensure that H2O's Newsletters is not sent to your Hotmail Junk E-Mail folder, you can add the newsletter email address or domain (A domain is the portion of the e-mail address that comes after @ -- e.g. @h2odive.co.uk) to your Hotmail Safe List.

Go to the Options page. (upper right of screen)
On the left side of the page, click Mail, and then click Junk E-Mail Protection.
Click on Safe List.
Type an address or domain from which you always want to receive messages, and then click Add.
Click OK.
Online Help for Hotmail

AOL 7, 8
To ensure that you receive H2O's Newsletters, place an email ID in your AOL 'Address Book'. Here's how:

Go to Keyword Mail Controls

Select the screen name to which the newsletter is sent.
Now choose 'Customize Mail Controls' For This Screen Name
For AOL 7.0, include in the section, "exclusion and inclusion parameters", the domain from which H2O's Newsletter email is sent: e.g. www.h2odive.co.uk
For AOL 8.0, choose "Allow mail from AOL Members and addresses listed"
Type: www.h2odive.co.uk
Click Add.
Choose "Ok" displayed at the bottom.

AOL 9.0
The best way to ensure that you will receive H2O's Newsletters is to place an email ID in your "Person I know" buddy list. All mail you receive from this email ID will pass through the filters. So, make sure that when you join for a newsletter, it is ADDED to your buddy list.

Yahoo
Yahoo mail uses combination of bulk mail folders and filters. If you are not receiving H2O's Newsletters, check your “Bulk Mail,” locate the filtered Newsletters, and choose "this is not Spam," next to the "From" field. Or to create filter for your Travelmole newsletter:

In Yahoo mail, click the "Mail Options" link on the top-right navigation bar, and then choose "Filters" located on the left side of the page, under the Spam column.
To create a new filter, click the "Add Filter" link on the Filters page.
Choose the field you want to match in the incoming message. For example, select the one of the following headers: From, To/Cc, Subject, or Body to match.
Choose the criterion by which you want a match to be made. For example: contains, ends with.
Enter the text string to compare
Choose the destination folder to which you would like the message delivered. For example: Travelmole. Note you can create a folder by selecting [new folder].
If you have more than one filter, you'll also see "up" and "down" arrows to the right of the filter list. Use these buttons to select the placement of your new filter within your existing sequence of filters.
Filter order is important because Filter 1 will be the first filter applied to an incoming message, Filter 2 will be the next, and so on until a match is made or all filters are passed. If no filters match an incoming message, it will be delivered to your inbox.
Be sure to click the "Add Filter" button to put your new filter into effect, after you've selected a folder in which to file the e-mail.
Online Help for Yahoo Mail

Outlook 2003
In Outlook 2003, the Junk E-Mail Filter is turned on by default. The first time Outlook 2003 moves a message to the Junk E-mail folder, it will notify you with a dialog box. To change junk e-mail settings in Outlook 2003:

On the Tools menu, select Options.
In the Options dialog box, in the E-mail section, click Junk E-mail.
Choose the level of junk e-mail message protection you want. Click OK.
To add a sender to your Safe Senders List, Safe Recipients Lists, or Blocked Senders List:
Right-click on a message from the sender.
Point to Junk E-mail, and click either Add Sender to Safe Senders List, Add Sender to Blocked
Senders List, or Add Recipient to Safe Recipients Lists.
Outlook 2003 Online Help